How do I receive insurance claim funds?

Your insurance company will mail you a check for the insurance claim. Generally, it will be made out to you and Citizens Community Federal National Association (CCFBank).

Step 1: All parties listed on the check will need to sign it before delivering to CCFBank.

Step 2: Bring the check to your nearest branch along with a copy of your Adjustor’s Report, and Contractor’s contract signed by both the contractor and yourself. If you need multiple contractors to complete repairs, we will need a copy of each signed contract/estimate.

Step 3: Complete the Declaration of Intent to Repair form.

The first portion of your funds will be released upon receiving the above documentation. The amount of funds released will be determined by the total amount of your claim and the amount due to your contractor(s) to begin repairs. The remaining portion of your funds will be released once the repairs are complete and have been inspected.

Step 4: Complete the Statement of Completion and Satisfaction form.