Is Mobile Banking secure?

Yes, the Mobile Banking App and CCFBank Mobile Deposit services utilize best practices from online banking, such as HTTPS, 128-bit multi-layer encryption, password or multi-factor authentication access, and application time-out when your phone is not in use. In addition, no account data is ever stored on your phone and if your phone is lost or stolen, access to your accounts can be disabled by calling the Customer Service Department at 800-590-9920.

We also recommend the following tips to increase Mobile Banking/Capture security:

• Lock your device with a password or PIN when it is not in use.
• Do not store personal information including your Access IDs and passwords on your phone or send them via email or text messages which could be intercepted
• Only download applications from trusted sources. Make sure to download updates regularly, as updates often fix security flaws.
• Do not enter personal information unless there is an “s” after http, which indicates the site is secure. Also look for security symbols like the lock icon.
• Do not bank or shop online when using unsecured, public Wi-Fi access.
• Do not click on any links in emails claiming to be from CCFBank. Instead go to the Bank website directly and log in.
• Always log off completely after using Mobile Banking.