What happens when I reply STOP to a text alert?

Replying STOP to a text alert will disable your mobile banking option of receiving alerts. However, this will not delete the alert from your eAlerts tab. In order to get re-enrolled to receive alerts please follow these step by step instructions.

• Log in to Online Banking.
• Click on Options on the top navigation bar.
• Scroll down to Mobile Banking Profile.
• Click the button for Manage Devices.
• Select “Change my Mobile Banking services” from the dropdown next to your mobile device.
• Click Go.
• Click the checkbox next to Alerts (I’d like to receive text alerts).
• Click Continue. You are now re-enrolled to receive text alerts.