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Online Banking

eStatements FAQs

To sign up for e-statements, you must be enrolled in Online Banking. Once enrolled, follow the steps below:

Enroll

  1. Log in to Online Banking
  2. Click on Profile
  3. Click on Edit next to Electronic Statements
  4. Select e-statements for the accounts you wish to enroll
  5. Click on the “electronic statement terms and conditions” link highlighted in blue
  6. Check the box that says “I have read and accept the electronic statement terms and conditions.”
  7. Click Enroll

Accessing eStatements

  1. Log in to Online Banking
  2. Select the accounts you would like to view
  3. Click Documents at the top of the screen
  4. Select the Document’s type of eStatements
  5. Select dropdown Checking eStatements document type
  6. Select date range
  7. Click Submit

To view your eStatements, first log into your Online Banking. Select the account you wish to view the e-statement. Click on the Documents tab towards the top of the screen. For Document Type, select eStatements, enter in the date range you wish and click submit.

You will automatically receive an email at the end of your statement cycle notifying you that your eStatement is ready to view.

If you are not receiving the email notification, sign onto your online banking, click on Options, scroll to Email, and click Edit. Verify that your email address is input correctly. Also check your email account to make sure eStatement notifications are not being filed in your spam or junk mail folder. If they are, add [email protected] to your address book to ensure notifications are delivered to your inbox.

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If you’re looking for more information or just need a little guidance, our team is here and ready to help—reach out and we’ll get back to you shortly.

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